PacificPrime Appliance Repair (Company, we, us, or our) values your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you visit our website or use our services. By accessing our website or providing your information through our call request form, you consent to the practices described herein.

Information Collection

We collect personal information that you voluntarily provide to us when you contact us via phone or submit a request for services through our website's call request form. This may include your name, phone number, and email address. We do not collect any payment-related information as no transactions are processed through our website.

Additionally, we collect non-personal information using cookies and web beacons. This information includes browsing data, which helps us to improve the user experience on our website.

Information Use

The information you provide is mainly used to contact you for service-related purposes and to ensure the efficient operation of our services. By providing your personal information, you agree to allow us and our partners to contact you via phone, email, or text message.

Information Sharing

We may share your information with our trusted partners to assist with service-related operations. These partners are bound to protect your information and are not permitted to use it for purposes other than providing services on our behalf.

Dispute Resolution and Limitation of Liability

By using our website or submitting your information, you waive your right to sue or take any legal action beyond direct negotiation for any disputes related to our website or services. In the event of any claims, you agree that the maximum compensation available shall be limited to $100. Furthermore, you will bear your own legal fees and expenses in the event of a dispute.

Cookies and Non-Personal Browsing Data

Our website may use cookies and web beacons to collect non-personal browsing data. This data helps us to enhance your user experience by understanding website traffic and usage patterns. You may set your browser to refuse cookies, but this may affect the functionality of the website.

Your Choices

You have the right to opt out of any communications by contacting us at (626) 248-8797. Please allow a reasonable amount of time for us to process your request.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about our Privacy Policy or practices, please contact us at (626) 248-8797.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.